Terms of Service
1. Acceptance of Terms
By accessing and using Vallarta Hub ("the Platform," "our service," or "we"), you accept and agree to be bound by the terms and provision of this agreement. Vallarta Hub is a digital guide platform that connects tourists and locals with authentic businesses and experiences in Puerto Vallarta, Mexico.
These Terms of Service constitute a legal agreement between you ("User," "you," or "your") and Vallarta Hub. If you do not agree to abide by the above, please do not use this service.
2. Platform Description
Vallarta Hub is a free local guide platform that provides curated information about restaurants, tours, beaches, nightlife, wellness centers, and other businesses and experiences in Puerto Vallarta. We operate as an information and discovery platform, connecting users with local businesses without charging commissions or fees to listed businesses.
Our platform does not process payments, make reservations, or facilitate transactions between users and businesses. All bookings, payments, and services are conducted directly between users and the businesses listed on our platform.
3. Permitted Use
You may use Vallarta Hub for legitimate purposes related to discovering and exploring Puerto Vallarta. This includes browsing listings, reading information about local businesses, and contacting businesses directly through the contact information provided on our platform.
You agree NOT to:
• Use the platform for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Scrape, copy, or redistribute our content without permission
• Post false, misleading, or defamatory content
• Interfere with the proper functioning of the platform
• Use the platform to spam or harass other users or businesses
1. Business Registration
Local businesses in Puerto Vallarta may apply to be listed on Vallarta Hub free of charge. All business listings are subject to our review and approval process. We maintain editorial discretion over which businesses to feature and how they are presented on our platform.
To maintain the quality and authenticity of our platform, we personally visit and verify businesses before listing them. Not all applications will be approved, and we reserve the right to remove listings that no longer meet our standards.
2. Business Information Accuracy
While we strive to maintain accurate and up-to-date information about listed businesses, including hours, prices, and contact details, this information is subject to change without notice. Businesses are responsible for notifying us of any changes to their information.
Users should always confirm details directly with businesses before visiting or making reservations. Vallarta Hub is not responsible for outdated or incorrect business information.
3. No Commission Model
Vallarta Hub operates on a commission-free model. We do not charge businesses for listings, bookings, or referrals. Our platform is funded through select sponsorships and partnerships, not through fees charged to listed businesses.
This means that when you contact or visit a business through our platform, you pay the business directly at their regular prices without any additional markup or fees added by Vallarta Hub.
1. User-Generated Content
Users may submit reviews, comments, photos, or other content related to businesses and experiences in Puerto Vallarta. By submitting content to Vallarta Hub, you grant us a non-exclusive, royalty-free license to use, modify, and display your content on our platform.
You represent that any content you submit is accurate, does not violate any third-party rights, and complies with applicable laws. You retain ownership of your content, but agree that we may use it to improve and promote our platform.
2. Content Standards
All user content must be relevant, respectful, and constructive. We reserve the right to remove content that is offensive, defamatory, spam, off-topic, or violates these terms. Content should be based on genuine experiences and provide useful information for other users.
Prohibited content includes:
• False or misleading information
• Discriminatory or hateful language
• Personal attacks on individuals or businesses
• Commercial spam or promotional content
• Content that violates intellectual property rights
• Content containing personal information of others
3. Content Moderation
We review submitted content to ensure it meets our community standards. Content may be edited for clarity, length, or to remove inappropriate material. We are not obligated to publish all submitted content and may reject content at our discretion.
If you believe content on our platform violates these terms or is inaccurate, please contact us so we can review and take appropriate action.
1. Information Collection
Vallarta Hub collects minimal personal information necessary to provide our service. This may include contact information for business listings, user preferences for platform functionality, and analytics data to improve our service.
We do not sell personal information to third parties. Any information collected is used solely to operate and improve our platform, communicate with users when necessary, and comply with legal requirements.
2. Cookie Usage
Our platform uses cookies and similar technologies to enhance user experience, analyze platform usage, and remember user preferences. By using Vallarta Hub, you consent to our use of cookies in accordance with this policy.
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.
3. Data Security
We implement reasonable security measures to protect user information and platform integrity. However, no internet-based service can guarantee complete security. Users are responsible for maintaining the confidentiality of any account credentials.
In the event of a security breach affecting user data, we will notify affected users and take appropriate remedial action in accordance with applicable laws.
1. Platform Disclaimers
Vallarta Hub is provided "as is" without any warranties, express or implied. We make no guarantees about the accuracy, completeness, or reliability of information on our platform. Users access and use the platform at their own risk.
We are not responsible for the quality, safety, or legality of listed businesses or services. Users should exercise their own judgment and take appropriate precautions when engaging with businesses or participating in activities discovered through our platform.
2. Limitation of Liability
Vallarta Hub, its owners, employees, and partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of our platform or engagement with listed businesses. This includes but is not limited to financial loss, personal injury, or property damage.
Our total liability for any claim related to the platform shall not exceed the amount paid by the user to Vallarta Hub, if any, in the twelve months preceding the claim.
3. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of Vallarta Hub after changes are posted constitutes acceptance of the modified terms.
Contact Information:
For questions about these Terms of Service, please contact us through our website or reach out via WhatsApp. We are committed to addressing concerns and maintaining transparent communication with our community.